- #Hp officejet pro 8600 scan to computer mac not working update#
- #Hp officejet pro 8600 scan to computer mac not working software#
- #Hp officejet pro 8600 scan to computer mac not working windows#
The job went to the queue and then disappeared (supposedly send to the printer) but nothing was printed. I have encountered some MFPs that had problem printing when installing the HP drivers.
#Hp officejet pro 8600 scan to computer mac not working update#
Then extract the installation files to a folder, open Device Manager and try to manually update the scanner driver with the one from the installation folder, just to make sure.
#Hp officejet pro 8600 scan to computer mac not working software#
You can try installing the HP software again.
#Hp officejet pro 8600 scan to computer mac not working windows#
Even if you run the scanner setup, Windows may replace the "old" scanner driver with a "newer" from Windows Update which is not compatible. Maybe the Windows own scanner driver is the problem. :::edit::: I listed incorrect model in the body of the post, although the title was correct fixed that. When that doesn't work I am out of ideas.Īny thoughts? What can I possibly do next? I am going to lay odds that will not work, but I figure I have to try it.
My thought was to use Revo Uninstaller or something similar to wipe out the installation of the HP driver and software and see what happens when Windows tries to recognize it on its own. I have ensured that all necessary services are running and set to automatic. That also runs its own diagnostic and says there is nothing wrong. I also downloaded HP's product support bloatware, err, I mean software. If I choose "skip," when told to restart the computer, it goes through the remainder of the checks and although none of the test scan works says "fixed scanning problem," except. I do this and the app starts back up and says it wasn't able to resolve the issue even after a restart and I should visit the HP service page. It gets to the "Driver Check" section and says it cannot communicate with the device, that I should unplug the power cord, then plug it back in, and then restart Windows. I have run HP Printer and Scanner Doctor, and it fails. Similarly when I try to scan from within Adobe Acrobat it says it cannot connect to any scanner. If I use the interface on the scanner itself when I choose the scan to computer option it shows my computer listed, but then when I try to start the scan it gives the same error, that it cannot connect. This happens when I use the HP Scan utility and when I use Windows Fax and Scan, and it happens both when I set it to scan the scan surface or the document feeder. When I try to scan it says that the scanner is not connected, it cannot communicate with the device. They also recognize it is a printer and scanner. The Device Manager and the Devices and Printers both show the printer working properly and say there are no newer drivers.
Print function works fine, right off of the bat. I am connected via USB, using the USB cable HP provided to a USB 2 port (not a hub). Downloaded the most recent driver and print/scan software from HP's support website and installed according to their instructions. I can also copy from the scanner bed AND I can scan to a memory device plugged into the USB port.A few other people have posted similar problems but nowhere did I see an answer so I thought I would post. Path: /Applications/Hewlett-Packard/HP Scan 3.app/Contents/MacOS/HP Scan 3Īny idea what I should try next? I can print from my computer and iOS devices. Everytime I select it, however, it just crashes and gives me a very long crash report - the first few lines of which are: In addition, after installing the HP printer software there is a HP Scan icon (under launchpad).
When I open the HP Utility (on my computer), there is NO option to scan to computer (only scan to email and scan to network folder. However, under scan (in the HP Utilities), there is NO OPTION to scan to computer. When I downloaded the latest software, it ran just fine under Mountain Lion (10.8). The version of SW accessible through your link was for OS 10.7 and earlier.
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