Unfortunately, this doesn’t always happen with the Google Collaborative Inbox. When your team uses Google Collaborative inbox for a scenario like, say, customer support, ensuring that your emails are always synced, and up-to-date is of utmost importance. There is no way to sync your emails seamlessly It hurts even more because we’re already struggling to manage emails every day. The only way you can share information or collaborate with others are traditional features like CCs, BCCs, FWDs - it’s no secret that they bloat inboxes and confuse people. Why do we need a solution to manage group emails? Because Email was designed for personal use. When you want to distribute and share responsibility among team members, Gmail does not really do a great job at it. Google Groups Collaborative Inbox, as the name suggests, is a Google product to help teams distribute and track responsibility for emails that come to team inboxes like or What is the Google Collaborative Inbox in Google Groups? Harness the power of reporting and analytics.Prevent ugly collisions and work duplication.Effortlessly delegate emails to your team (without forwarding).Manage shared email accounts right from Gmail.How Hiver helps you achieve seamless team collaboration.You’ll not be able to measure team performance You will have to deal with a lot more emails There’s enormous room for duplication of work You will have a hard time finding the status of emails Your team will struggle to use the Google Collaborative Inbox What are the biggest issues with Google Collaborative Inbox?.What is the Google Collaborative Inbox in Google Groups?.Unfortunately, it’s just a stop-gap arrangement. Let’s see how. Why? Because it’s a Google product and people expect it to work like Gmail. It lacks basic collaborative features such as assigning, delegating, and tracking the progress of tasks.Ĭompanies therefore turn to G Suite/Gmail’s Collaborative Inbox when they hit this roadblock. Naturally so, teams strive hard to be efficient at managing group emails.īut, the unfortunate truth is that you cannot solely rely on email in its original form. A staggering 72% of adults prefer to interact with brands and retailers through email, according to a study by the research firm Marketing Sherpa. Email plays a crucial role in team collaboration and overall business communication.
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